As you have probably noticed, the noise coming from the exposed tube tracks on both sides of Acton Street has materially worsened in recent months. Every time a Circle/Hammersmith & City/Metropolitan tube carriage heads northbound (doesn’t affect southbound tracks) from Farringdon to King’s Cross St Pancras, that is about every 2 minutes, seven days a week from 5:30 am to about 12:30am, we hear a loud and echoing “clickety-clack” noise that lasts a good 5 seconds which seems to come from the tracks just before or underneath the C20 bridge (Acton Street). This noise is new, loud, abnormal, and way above and beyond any other tube noise that we’ve experienced to date in the area. TFL has sent an engineer to make sound measurement in the area on January 28th (Graham Jump) and acknowledged there is indeed an issue to be sorted. His report is pending, but he alluded that the remediation could take anything from a few months to a couple of years (!) depending on how TFL chooses to prioritize the issue. The noise may not be audible indoors from the windows overlooking Acton Street when good double-glazed windows are closed, but bear in mind the summer months when they may be open, in particular overnight – to be woken up at 5:30am including on weekends is not a particularly pleasant experience…
Please join me and complain to TFL so that they prioritize getting the tracks in the area fixed as soon as possible by filling a complaint form at the following web address: https://tfl.gov.uk/help-and-contact/contact-us-about-tube-and-rail, or by calling TFL on 0343 222 1234. The case officer is Derek Wilson.
It did not used to be that way, this degradation is caused by overdue maintenance and this noise is detrimental to the well-being and sleep of the residents, and potentially of properties value. Many thanks in advance, the more complaints TFL receive, the more they will be compelled to act quickly!